Buyers Programme
Terms & Conditions

The Foreverly Buyers Programme is an application-only service that provides approved professional wholesale buyers with access to a curated pipeline of pre-owned luxury items sourced directly from sellers through the Foreverly platform.

Admission to the Programme is at Foreverly's sole discretion. We reserve the right to accept or decline any application without providing a reason. Foreverly may conduct background checks and due diligence on applicants as part of the review process, including verification of business registration, trade credentials, and references.

Approved buyer status is not transferable. You may not share, sell, or grant access to your account or programme participation to any third party.

When an item is listed in the Buyers Programme, approved buyers will be notified and given access to the listing details, expert valuation, and photographs. Each listing has a defined commitment window — a time-limited period during which buyers may submit a commitment price.

A commitment price, once submitted, is binding. You may not withdraw or amend a commitment price after submission. By submitting a commitment price, you confirm that you have the funds available and authority to complete the purchase.

The seller retains the final right to accept or decline any commitment price. Foreverly does not guarantee that a commitment price will be accepted. In the event that multiple buyers submit commitment prices, the buyer submitting the highest price receives first right of inspection and purchase at the Hatton Garden Exchange.

Foreverly reserves the right to disqualify any commitment price submitted in bad faith, in breach of these Terms, or as part of any attempt to manipulate the bidding process.

Following the seller's acceptance of a commitment price, Foreverly will arrange an exchange appointment at our offices in Hatton Garden, London EC1N. The buyer must attend in person or send an authorised representative with written authority to act on the buyer's behalf.

At the Exchange, the buyer has the opportunity to inspect the item physically before any funds are exchanged. The Exchange provides a neutral, supervised environment for the transaction. Foreverly staff will be present to facilitate the handover.

Funds must be available and ready to transfer at the time of the Exchange. No item will be released to the buyer prior to the full purchase price and applicable fees being received by Foreverly.

Buyers pay a transaction fee on every completed purchase through the Programme. The transaction fee is between 3% and 5% of the final purchase price, as notified to the buyer at the time of the listing or prior to the Exchange.

Transaction fees are non-refundable once a purchase is completed. Foreverly reserves the right to adjust its fee structure and will provide reasonable notice of any changes to approved buyers.

No fee is payable if a listing does not result in a completed transaction, or if an item is rejected at the Exchange on the grounds set out in Clause 6 below.

Full payment of the purchase price plus the applicable transaction fee is due within five (5) business days of the confirmed Exchange appointment. Payment must be made by bank transfer to the account details provided by Foreverly at the time of confirmation.

Failure to make payment within the required timeframe may result in immediate and permanent removal from the Programme. Foreverly may also pursue any outstanding amounts through civil or legal means, and may report the matter to relevant trade bodies where appropriate.

Late payment interest may be charged at 8% above the Bank of England base rate per annum, calculated daily, on any overdue amounts.

A buyer may reject an item at the Hatton Garden Exchange only if that item is materially and objectively different from how it was described in the listing. “Materially different” means a significant discrepancy in condition, authenticity, weight, or identity that would not have been apparent from the listing information and photographs, and that a reasonable professional buyer would consider a fundamental deviation from the listing.

In the event of a valid rejection, the buyer bears no cost and the commitment is voided. Foreverly will investigate the discrepancy and take appropriate action with respect to the seller.

Change of mind, market price movements, or revised commercial judgement are not valid grounds for rejection. A buyer who refuses to complete a purchase without valid grounds under this clause may be removed from the Programme and held liable for any resulting costs.

Foreverly may terminate or suspend a buyer's access to the Programme at any time, at its sole discretion, with or without notice. Grounds for termination include, but are not limited to:

• Non-payment or late payment of any amounts due;
• Submission of commitment prices in bad faith or with no genuine intention to complete;
• Any attempt to manipulate, game, or circumvent the bidding process;
• Conduct that is harmful to sellers, other buyers, or the integrity of the Programme;
• Provision of false or misleading information during the application process;
• Breach of these Terms or any applicable law.

Termination of access does not affect any outstanding obligations incurred prior to termination, including any outstanding payment obligations.

Items are sold as described in the listing. Foreverly makes no warranty as to the accuracy, completeness, or fitness for purpose of any item description beyond what is set out in the listing.

Foreverly's expert valuations are provided as guidance only and do not constitute a professional appraisal, guarantee of value, or offer to purchase or sell at any stated price. Buyers are solely responsible for conducting their own due diligence, including independent valuation, prior to submitting a commitment price.

Foreverly acts as a facilitator between sellers and buyers and is not a party to the underlying sale agreement. Foreverly is not liable for any loss, damage, or disappointment arising from any transaction, including any inaccuracy in an expert valuation.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms.

If you have any questions about these Terms or the Buyers Programme, please contact us at: hello@foreverly.co.uk